Domain Administrators

In most cases your chapter's Website Manager is also your Domain Adminstrator. 


If your chapter uses a website builder, that company acts as a Technical Administrator. This eases your Website Manager's workload as Domain Adminstrator considerably because she will not need to learn how to create and configure adminstrative records and manage updates to them. Instead, the technical administrator will handle most if not all of those functions. 

 

For chapters with domain email hosted elsewhere (such as G-Suite), she will need to know domain administrator functions of configuing and managing domain email. The learning curve to do this is rather steep. 


If your chapter uses a website host, the account owner is usually your chapter's Website Manager. She may or may not also be the Domain Administrator. This is because a website host package may or may not include acting as your chapter's domain registrar. 


If your chapter uses a domain registrar, the account holder should be the domain administrator. The account holder may or may not be your chapter's Website Manager. Usually, if a chapter requires a separate domain administrator account, it is because they want to separate the responsibility for domain management from website management. 


There are two types of records in domain registrar accounts. The first type contains contact information for the account holder. Additionally there are records used to differentiate the domain owner (registrant), domain administrator, technical administrator and billing party to name a few.


The second type of records are the domain records found in the dashboard/admin panel. They will need to created and modified so that they point to your website host and if domain email is used, to your email host. 


Website Managers

ASG assigns the title of Website Manager to the volunteer who maintains (and usually creates) their chapter's website.

 

A full description can be found in the ASG Policy Manual. 

 

A website manager is often a blended role. Part designer, part creator, part administrator and part manager. She will work closely with her President and often guides her CAB through all the decisions they must make on websites, hosting and domains, to ensure they have an understanding of those concepts.

 

She usually is the person who creates an account on website builder sites, hosting sites and domain registrar sites in order to bring the chapter online with a functioning website. 


As the account holder, she will need to manage account notifications such as contract renewal invoices, domain renewal invoices and annual ICANN verification. She reaches out to Support in those accounts when a domain needs to be transferred or problems are encountered on your website or with billing.

 

As website manager, she may incorporate SEO, track analytics for website pages and insert header coding as needed. She will update your website's content periodically. In busy chapters this may be throughout the week. In less busy chapters it may be every few weeks or once a month.


A website manager may receive webmail when the website has a Contact Us form. If so, she will determine if it is or isn't spam. If not spam, she generates a reply to the sender acknowledging receipt. She then forwards the Webmail to the president unless it is an inquiry regarding website function for her to handle or if her chapter's policy directs otherwise.